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Avoid Overpaying — Stop Automatic Renewal

The subscription you purchased from Nandu Software will not be automatically renewed by us. However, Microsoft will try to renew it automatically through them — but at the maximum price! They might offer you one free month, but since their price is high, you’ll still end up paying more.

CHECK IF AUTOMATIC RECURRING BILLING IS ENABLED:
Go to https://account.microsoft.com/services and review your subscription.

If you see “Subscription expires on” with a date — automatic renewal is not enabled.

If you see “Recurring billing enabled” with a price and payment method — Microsoft will automatically renew your subscription at their higher price.

TO DISABLE:

1. Click "Manage subscription"

2. Then click "Turn off recurring billing"

3. At the bottom of the page, select "I don’t want my subscription..."

You’ll see a confirmation when it’s turned off. You can verify this by signing out and back in at https://account.microsoft.com/services.

HOW TO RENEW FOR A FAIR PRICE
To renew affordably, simply order a new one-year subscription on our website! You’ll pay the lowest price without any obligation.

RENEWING MICROSOFT 365 PERSONAL


It takes just two steps:

1. Find the correct account
2. Activate the licence key
(Optional: 3. Download the software)


Switching from Family to Personal?

If you’re switching from a Family to a Personal subscription, please wait until the Family subscription has ended. After the Family subscription ends, nothing will be immediately blocked; you’ll have a short grace period to put things in order. Please be careful! Microsoft will offer to convert the 12-month Personal subscription into a 9-month Family subscription. Since you don’t want this, you need to be sure you don’t accept it.


STEP 1. FIND THE CORRECT ACCOUNT

To extend your current subscription, it is important that you activate your new licence key in the same Microsoft account. This is how you check it:

  1. Go to https://account.microsoft.com/services/
  2. If you are not signed in yet, enter your email address and password to sign in.
  3. If you do not see any subscription on that page: you are not in the right account. Sign out and sign in with a different email address.
  4. If you see the correct subscription with an end date: you are in the right account, and you may proceed to Step 2.


STEP 2: ACTIVATE THE LICENCE KEY

You have received a licence key from us. Microsoft may refer to it as a “product code”. It can be confusing, but in this case, both terms mean the same thing.

  1. Go to https://www.office.com/setup
  2. Click on “Get started
  3. Enter your licence key (Microsoft may call it ‘product code’)
        - You can copy/paste the full code to avoid typos
        - Make sure you don’t include spaces before or after the code
        - The ‘admin code’ in brackets is for our own administration, and you don’t need it.
  4. Click "Next"
  5. Click the white button "No, Thanks"
    Microsoft will now offer automatic renewal of your subscription ("recurring billing"). This is very expensive. We recommend that you click: “No thanks”:
    no, thanks
  6. You’ll be asked the same question again; again click “No thanks”.
  7. In the next step click “Redeem”.
Your licence is now activated. If you go to https://account.microsoft.com/services/ you will see that your subscription is active. Here you will also see the new end date of your subscription. If the date has shifted a year further on: you’re all done!



ONLY IF NEEDED: STEP 3: DOWNLOAD THE SOFTWARE


When renewing a subscription you do not need to download the software again.

Of course you can install the software on a new device or on a device where the software was removed (for instance after a crash).

Not all programs are available on all devices; check the system requirements..

  1. Install on computers and laptops (Windows and Mac)
    1. Sign in at https://account.microsoft.com/services/
    2. Click “Install”. The installation file will download
    3. If it doesn’t start automatically look for the downloaded file and click “Run”

  2. Install on tablets / iPads / smartphones / Chromebooks On these devices you can download the individual apps (Word, Excel etc.). Download the app(s) first, then sign in in the app using your Office account.
    1. Go to the App Store or Play Store
    2. Download the required app(s)
    3. Sign into the app with your Microsoft account’s email address and password.